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TeamViewer FAQ


Questions about licensing or technical issues?
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How do I receive the license key, the software and the invoice after purchasing a license?

No matter how you purchase a license (by phone, fax, email or in our web shop): Directly after placing your order we will send you an order confirmation which contains the license key that is required for the activation. You can activate your TeamViewer installation with that key right away. For that you only need to download and install the full version of TeamViewer and enter your license key in the menu under Extras > Activate license. Shortly after the order confirmation we will also email you your invoice as a pdf attachment. Note: We do not ship a box with the software.

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