FAQ - General

How may we help you?

Enter a question or browse our help topics.

General

	How do I update TeamViewer?

	Does it work behind firewalls, proxy server and NAT routers?

	Why does my antivirus software come up?

	Which operating systems are supported?

	How do I install TeamViewer on my Linux distribution?

	Where do I find the TeamViewer logfiles?

	Are there parameters to start TeamViewer?

	Why do I get the message "This site is running TeamViewer"?

	How do I minimize the size of a converted session recording?

	Which ports are used by TeamViewer?

	What does the message Session limit reached mean?

	How can I validate my TeamViewer account?

	Why do I receive the error message "The token is invalid or expired"?

	What do I have to do if I forget my user name or password?

	How do I delete my TeamViewer account?

	What is the difference between TeamViewer and VNC?

	What is the difference between TeamViewer and RDP?

Customers or prospective customers?
Please call us.

Do you have any further questions?
Send us your request.