Information for existing customers
TeamViewer 9 users can still establish remote control connections with TeamViewer 3, 4, 5, 6, 7 and 8.
For technical and licensing reasons, a remote control connection in the other direction, i.e., from TeamViewer 3, 4, 5, 6, 7 and 8 to TeamViewer 9, is not possible.
Meetings with version 9 are also accessible for participants with version 7 and 8, however, vice versa it is not possible due to the mentioned reasons.
Important note about the download links on our homepage
With the release of new main versions (e. g. 9.x etc.) for Windows, Mac or Linux, we exchange the download links on our homepage.
Those links always lead to the download of the latest TeamViewer version. If you want to remain working with an older version, you can continue to do so.
You and your customers will find all of our previous versions on our website under Download/Previous versions. As an alternative, you can create your own customer module in your TeamViewer version and provide this module for download on your homepage.
We wish you continued success with TeamViewer!
Our qualified team will be happy to answer all your questions about licensing and technical issues
United States1 800 951 4573 (toll-free) United States1 800 865 9123 (Español) (toll-free)