Press release 08/20/2012

 

TeamViewer® launches new app for remote control of Samsung mobile devices

TeamViewer QuickSupport enables remote access to Samsung mobile devices making trouble-shooting quick and easy

 

Tampa, Florida, August 20, 2012 – TeamViewer®, one of the world’s most popular providers of remote control and online meetings software, today announces the launch of a new app which enables Samsung mobile devices to be remotely controlled via TeamViewer software.

The TeamViewer QuickSupport app will allow IT departments to help employees resolve any mobile-related support queries quickly and easily, while also giving private users the ability to provide remote support to friends and family members who need guidance and assistance. This represents the very first time that mobile devices can be remotely controlled via TeamViewer software, providing a major additional benefit to users at a time when mobile device usage continues to proliferate.

TeamViewer QuickSupport provides a number of advantages for Samsung users, including:

  • Easy and quick remote access for Samsung mobile devices.
  • Remote control, change settings, type text etc. in your tablet conveniently via any Windows, Mac or Linux computer. TeamViewer 7 software required by user.
  • Meets highest security standards: 256 Bit AES Session Encoding, 1024 Bit RSA Key Exchange.
  • Free for personal use.

“We are very pleased to be launching our TeamViewer QuickSupport app, which enables remote control of Samsung mobile devices for the very first time,” said Holger Felgner, General Manager at TeamViewer. “As our customers know, TeamViewer is always working on new features and enhancements to our product portfolio in order to increase the user experience and the range of benefits TeamViewer offers. As mobile communications continues to accelerate, having the ability to provide remote access support for mobile devices is something that our customers have requested from us and we are delighted to be taking this new solution to market to help Samsung users resolve queries and support issues quickly and easily.”

Availability:
TeamViewer QuickSupport is available for download at Samsung Apps or Google Play. The app can also be downloaded from the TeamViewer website: www.teamviewer.com/mobile

Pricing:
For private users, the app is free of charge.
For business users, the app is also free of charge but the ‘active’ side requires a TeamViewer 7 license.

System requirements:
The app is compatible with Samsung mobile devices running original Samsung firmware and Android 2.3 or later.

 

About TeamViewer

Founded in 2005, TeamViewer is fully focused on the development and distribution of high-end solutions for online communication and collaboration. Available in over 30 languages, TeamViewer is one of the world’s most popular providers of remote control and online meetings software.

For more information about TeamViewer please visit: www.teamviewer.com

TeamViewer GmbH
Kuhnbergstr. 16
73037 Goeppingen
Germany

 

Images

All images in print-quality. If you require other formats or images please don't hesitate to contact us.

Video Screenshot of an active remotecontrol connection to a Samsung device from a Laptop with TeamViewer Active remotecontrol connection to a Samsung device from a Laptop

Download: remotecontrol-samsung-device.jpg
 
Illustration of a connection from laptop to smartphone Illustrated connection from laptop to smartphone

Download: quicksupport-illustration-phone.jpg
 
Illustration of a connection from laptop to tablet Illustrated connection from laptop to tablet

Download: quicksupport-illustration-tablet.jpg
 
Screenshot of TeamViewer QuickSupport startscreen TeamViewer QuickSupport startscreen

Download: quicksupport_mainscreen_en.jpg
 
Screenshot of TeamViewer QuickSupport startscreen in landscape mode TeamViewer QuickSupport startscreen in landscape mode

Download: quicksupport_mainscreen-quer_en.jpg
 
Screenshot of TeamViewer QuickSupport Tablet in landscape mode TeamViewer QuickSupport Tablet startscreen in landscape mode

Download: quicksupport-tablet_mainscreen_en.jpg
 
Screenshot of TeamViewer QuickSupport Tablet connection TeamViewer QuickSupport Tablet connection

Download: quicksupport-tablet_connection_en.jpg
 
Screenshot of TeamViewer QuickSupport on Samsung Galaxy S2 TeamViewer QuickSupport on Samsung Galaxy S2

Download: samsung-galaxy-s2-quicksupport_en.jpg
 
Screenshot of TeamViewer QuickSupport on Samsung Galaxy Tab TeamViewer QuickSupport on Samsung Galaxy Tab

Download: samsung-galaxy-tab-quicksupport_en.jpg
 
TeamViewer website TeamViewer website
(Startpage)

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TeamViewer TeamViewer Logo

Download: teamviewer_logo.jpg

 

 

OS X is a trademark of Apple Inc., registered in the U.S. and other countries.
Windows is a registered trademark of Microsoft Corporation in the United States and other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Android is a trademark of Google Inc.
Samsung is a registered trademark of Samsung Electronics Co., Ltd.

 

Press contact

Press & media representative



Magdalena Brzakala
Phone: +49 (0) 7161 60692 410
E-Mail: press (at) teamviewer.com