TeamViewer
 
New app TeamViewer QuickSupport

TeamViewer QuickSupport enables you to remote control Android smartphones and tablets or connect to your own Samsung mobile device to conveniently enter data via your computer.

TeamViewer QS
 

Hello!

It is often a great challenge to provide a customer, colleague or acquaintance with technical support for a tablet or smartphone. In most cases, the problem could be solved in no time right on site, but that is not always possible!

With the new app TeamViewer QuickSupport (starting from Android 2.3), this is now possible from a remote location.

This is how it works:

Your counterpart starts TeamViewer QuickSupport...


TeamViewer QuickSupport
Google Play Samsung Apps


...and gives you his TeamViewer ID or sends it via text message or e-mail.


TeamViewer QuickSupport start screen
TeamViewer QuickSupport start screen


You enter the ID into your TeamViewer and connect as usual. After a brief confirmation, you can control the device.


Remote control window during the connection to a Samsung tablet
Remote control window during the connection

In this way, you could, for example, change settings or perform synchronizations of the e-mail account without any problems. The app is also particularly suitable for connections to your own Samsung phone or tablet to conveniently enter data via your computer.

TeamViewer QuickSupport is immediately available for download to Samsung users in Google Play and Samsung Apps. The app supports Samsung phones and tablets with original firmware and Android operating system starting from version 2.3.

Wishing you lots of continued success with the mobile use of TeamViewer.

Stefan Luksch
TeamViewer Team

 

Would you like to speak to a TeamViewer rep?

We will gladly answer any of your questions and send you a brochure or a quote.

United States / Canada +1 800 951 4573
UK +44 (0) 2080 997 265
Australia +61 (0) 2 8014 7504
New Zealand +64 (0) 497 472 92
Germany +49 (0) 7161 6069 250
France +33 (0) 9 75 18 01 38
Italy +39 02 89 03 86 48
Spain +34 931 842 346

Further information