Assist AR Field Service

TeamViewer Assist AR

Field Service

Empower your frontline field service teams with augmented reality technology to improve key service metrics, save costs, and gain a competitive advantage.

Maximised Productivity with Lower Costs Industry Spotlights
Aviation

Aviation

In the aviation industry, 37,400 new aircraft will be put into service over the next 20 years. Regularly servicing these machines is time-intensive and requires skilled workers with an eye for detail. With TeamViewer Assist AR, field service technicians can get the remote assistance they need anytime, anywhere.

Manufacturing

Manufacturing

Downtime is the enemy of all manufacturers. TeamViewer Assist AR improves remote diagnostics and resolution of mechanical failures through real-time visual collaboration between field technicians and remote experts, helping you prevent costly downtime and eliminating unnecessary field visits.

Health

Health

Patients deserve medical devices that work correctly and consistently. TeamViewer Assist AR enables medical equipment manufacturers to achieve their highest uptime levels, ensuring compliance with SLAs while boosting revenues from consumables and reagents through timely remote service.

Energy

Energy

Getting experts and needed spare parts to an offshore rig or other remote areas are logistical challenges. With TeamViewer Assist AR, your remote teams are always able to reach out to your experts on the mainland when they need assistance with complex maintenance tasks.

Customer Success Stories

TTS Group

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Leitner Ropeways

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maresystems

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How does field service benefit from TeamViewer Assist AR?

With TeamViewer Assist AR installed on your field service technician’s smartphone or smart glasses, you can provide assistance remotely from a PC or smartphone. But Assist AR is much more than a streaming video call app. It’s a cost-effective, easy-to-use, secure remote support tool for professionals with demands for off-site expert support.

By deploying Assist AR, you can improve key service metrics such as:

  • First-time fix rates
  • Mean time to repair
  • Mean time between failure
  • Repair SLAs
  • Equipment downtime, and many more

Questions? Connect with us to talk to a TeamViewer expert for your industry.

Call

  • +1 800 638 0253 (Toll free) en
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Explore all the benefits that TeamViewer Assist AR has to offer.

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  • +1 800 638 0253 (Toll free) en
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