Assist AR Repair & Maintenance Operations

TeamViewer Assist AR

Repair & Maintenance Operations

Empower your remote experts to guide on-site technicians through repair, maintenance, or inspection processes through AR-powered remote assistance.

Drive Operational Efficiency with AR Remote Assistance
Minimize Machine Downtime

Minimize Machine Downtime

Assist the on-site technicians remotely, reducing the need for costly travel. Plus, remotely guide your customers step-by-step through preventive maintenance processes to extend the life of machines and reduce downtime.

Enhance Training Processes and Knowledge Transfer

Enhance Training Processes and Knowledge Transfer

Accelerate onboarding and improve knowledge transfer between senior and junior technicians as the seniors provide remote guidance and on-the-job training for your next generation of workers. Plus, record TeamViewer Assist AR sessions for future reference, documentation, and training purposes.

Streamline and Optimize Processes

Streamline and Optimize Processes

Inspections, repair, and maintenance operations are critical for overall equipment effectiveness (OEE) and safety. Improve processes and increase accuracy with comprehensive, dynamic, and contextual expert guidance. Streamline and optimize efficient scheduling of future maintenance or parts delivery and even record all TeamViewer Assist AR sessions for documentation and precise record-keeping.

Improve First-Time Fix Rates and Reduce Costs

Improve First-Time Fix Rates and Reduce Costs

Detect faults more accurately and efficiently with remote experts guiding on-site technicians through complex procedures to achieve better first-time fix rates. Eliminate unnecessary downtime due to inaccurate diagnosis or insufficient repairs, while minimizing recurrent site visits along with the associated overhead costs of travel, accommodation, and extra service hours.

Customer Success Stories

HURCO

Learn More

S-Klima

Learn More

ALOtec

Learn More

Is TeamViewer Assist AR right for me?

The short answer: yes!

Why? TeamViewer Assist AR is much more than a streaming video app. It’s a cost-effective, easy-to-use, secure remote assistance tool for professionals across different industries like manufacturing, energy, telecom, MRO (maintenance, repair, and operations), aviation, food and beverage, and packaging.

You can place markers, draw, highlight, and annotate the live video stream shared by your service technician’s camera, leaving no guesswork about which lever to pull, which wire to move, or which button to push in critical time-sensitive situations.

Questions? Connect with us to talk to a TeamViewer expert for your industry.

Call

  • +1 800 638 0253 (Toll free) en
.

Explore all the benefits that TeamViewer Assist AR has to offer.

Simply fill out this form or call us:

  • +1 800 638 0253 (Toll free) en
.



Want more? Exclusive deals, the latest news: Our Newsletter!