Check the Version of the IoT Agent

October 9, 2020
TeamViewer IoT Documentation

In case you want to contact the TeamViewer Support, it is helpful to know the concerning agent version.

What you will need

  • The edge device is set up with a TeamViewer IoT Agent.
  • The edge device is connected to the internet.
  • Your PC is set up with the TeamViewer Client.
  • Your login credentials for the edge device (user name, and password).


  1. On your PC open the TeamViewer Client and log in.
  2. On the left side open the Computers & Contacts tab.
  3. Double-click the device.
    The Control Window opens and the connection will be established.
  4. In the Control Window on the top open the Remote Terminal tab.
  5. Type in your user password and press enter.
  6. Identify the version of your agent. In the terminal type in the following command and press return.
sudo teamviewer-iot-agent info

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