In case you want to contact the TeamViewer Support, it is helpful to know the concerning agent version.
What you will need
- The edge device is set up with a TeamViewer IoT Agent.
- The edge device is connected to the internet.
- Your PC is set up with the TeamViewer Client.
- Your login credentials for the edge device (user name, and password).
- On your PC open the TeamViewer Client and log in.
- On the left side open the Computers & Contacts tab.
- Double-click the device.
The Control Window opens and the connection will be established.
- In the Control Window on the top open the Remote Terminal tab.
- Type in your user password and press enter.
- Identify the version of your agent. In the terminal type in the following command and press return.
sudo teamviewer-iot-agent info