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TeamViewer & Freshworks

Resolve Tickets Faster Than Ever

TeamViewer Remote Support

Within Freshdesk and Freshservice 

TeamViewer partnered with Freshworks to integrate seamlessly within the Freshdesk and Freshservice applications, so no matter which you use, the convenience of remote access and control is available to you.
With the TeamViewer Integration in Freshdesk and Freshservice, you can initiate a remote session to connect into your employees’ and customers’ computers the moment they need help, straight from the ticket.
Resolve tickets faster than ever & keep customers and employees happy with the TeamViewer Freshworks Integration.

TeamViewer & Freshworks

Streamline & Optimize Support Tasks

Maximizing Productivity

Save time by solving issues directly instead of having to explain them to the end user
Simplify the support process for the employees and customers you support
Easily control desktop and mobile devices
Send and receive files easily and securely

TeamViewer Features

Remote Device Control

Control remote computers, Android, or Windows 10 mobile devices as if you were sitting in front of them.

Cross-Platform Access

Connect across multiple platforms, from PC to PC, mobile to PC, PC to mobile, and mobile to mobile.

User and Device Configuration Management

Manage security with special permission and licenses. Set policies and create groups to assign specific access.

How to Get the TeamViewer Freshworks Integration

Licensing Requirements

Access to the Freshworks/TeamViewer Integration requires a TeamViewer Corporate License or a TeamViewer Enterprise License. Specific instructions for Freshworks customers are included in our Freshworks Integration page.

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