A Secure, Enterprise-Ready Platform

Designated admins can separate user privileges by user role and limit permissions down to the individual feature.

Simplify access and administration of your users by integrating SSO. Engage supports most common SSO methods.

For enterprises, we offer 24/5 and 24/7 SLA plans, additional service availability commitments and dedicated customer success contacts.

Cloud-based and multi-tenancy capable for centralized management, better security, and efficient scalability. Engage also offers private cloud, and on-premises options.

Record customer interactions for audits and export them securely to audit management systems.

The Engage platform facilitates data portability by allowing users to export data and integrate Engage capabilities into existing third-party applications using custom or out-of-the-box APIs.

Gather actionable data to assess team efficiency, conversation handling, and more to optimize processes and workflows.

Fully compliant with the European Union’s General Data Protection Regulation (GDPR) with German-based hosting for EU customers.

Security is at the core of everything we do. We regularly undertake penetration tests, which are performed by independent third parties.