Pricing Digital Customer Service

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Find the right license package that fits your needs. Request a trial or demo and elevate your Digital Customer Service to the next level.

Features

Lite

For businesses with small teams that want to engage with their customers online.

Named User License

Every team member using Engage requires a named license

Price per month, billed annually

Request Free Trial

  • Chatbots
  • Number of Chatbots – Up to 3
  • Live Chat
  • Multiple Markets   – Up to 1
  • Multiple Chat Widgets   – Up to 1
  • Customize Chat Widgets
  • Video Chat
  • Screen Sharing
  • Co-Browsing
Most Popular

Pro

For organizations that operate at scale and need smart automation to operate efficiently. Multiple markets, languages and teams.

Named User License

Every team member using Engage requires a named license

Price per month, billed annually

Request Free Trial

  • Chatbots
  • Number of Chatbots
  • Live Chat
  • Multiple Markets
  • Multiple Chat Widgets
  • Customize Chat Widgets
  • Agent Workload Management
  • Skill-based Routing
  • Video Chat
  • Customize Video Chat interface
  • Screen Sharing
  • Co-Browsing
  • Post-conversation Feedback

Enterprise

For demanding enterprises that need flexible and custom solutions that integrate into their overall application strategy and landscape.

Named User License

Every team member using Engage requires a named license

Request Demo

  • Chatbots
  • Number of Chatbots
  • Live Chat
  • Multiple Markets
  • Multiple Chat Widgets
  • Customize Chat Widgets – Override CSS styles
  • Agent Workload Management
  • Skill-based Routing
  • Video Chat
  • Customize Video Chat interface
  • Screen Sharing
  • Co-Browsing
  • Post-conversation Feedback
Live Chat & Chatbots

Chatbots

Number of Chatbots

Up to 3

Unlimited

Unlimited

Live Chat

Multiple Markets

Up to 1

Unlimited

Unlimited

Multiple Chat Widgets

Up to 1

Unlimited

Unlimited

Customize Chat Widgets

Override CSS styles

Agent Workload Management

Skill-based Routing

Co-Browsing, Video Chat & More

Video Chat

Customize Video Chat interface

Screen Sharing

Co-Browsing

Post-conversation Feedback

Integrations

TeamViewer Remote Control

Add-on

Add-on

Add-on

Facebook Page Inbox

Salesforce

Add-on

Add-on

Mobile SDK

Chatbots: NLP API

Possible

Custom Integrations

Possible

Frequently Asked Questions:

Do you offer monthly subscriptions?

Currently all subscription packages are purchased and renewed on an annual basis.

Can I be invoiced for my original subscription purchase?

Yes. Standard payment terms are 14 days from the date of purchase.

Do you offer non-profit pricing?

TeamViewer is proud to support our non-profit community. Please submit a request to see if your organization qualifies.

How do I upgrade my current subscription?

You may do so either through our online web shop or by contacting our sales team. Upgrades include package switches or simply adding additional concurrent users and/or services.

Do you accept purchase orders?

Yes. Please contact our sales team for assistance with placing your order.

What payment options do you offer?

You may pay for your annual subscription via credit card, check, PayPal, or wire transfer.

Will my subscription automatically renew?

Yes. In order to avoid service interruptions, your annual subscription will automatically renew every 12 months, unless you terminate your contract at least 28 days before the end of the initial term or any renewal term.

How do I cancel my subscription?

For your security, all contract termination must be submitted through a support ticket or in written or text form, at least 28 days before the end of the initial term or any renewal term.

TeamViewer Engage for Digital Customer Service

Share your contact details to request your 14-day free trial or demo. We’ll get in touch to help you get started.

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