When activating two-factor authentication for your TeamViewer Account, you get an individual recovery code.
Store the recovery code in a safe place.
If you lose access to your mobile device or to the authenticator app on your device, the recovery code is your last resort to deactivate two-factor authentication.
Do not send the recovery code unencrypted via email since this could give an unauthorized user access to it. After deactivating two-factor authentication with the recovery code, you can always reactivate two-factor authentication for your user.
View Recovery Code
The TeamViewer Management Console manages the recovery code. You need your TeamViewer Account credentials to access the Management Console.
- To log in to the Management Console, open https://login.teamviewer.com/ and use your TeamViewer account credentials.
- From the top menu click your user name > Edit profile.
The dialog Profile Settings opens.
- Click General > View Recovery Code.