TeamViewer Pilot

Augmented Reality-Powered Support at Your Fingertips

It is not just for video games anymore. Augmented reality (AR) apps like TeamViewer Pilot offer a fast, easy solution for troubleshooting everyday problems remotely. Featuring the latest 3D object tracking technology, Pilot puts the power of AR right into your hands to share what you see with your go-to “techspert” through your smartphone. 3D arrows, text annotations, and freehand drawings that stick to real-world objects help solve issues ranging from setting up Wi-Fi routers or smart devices to car breakdowns.

TeamViewer Pilot

Augmented Reality-Powered Support at Your Fingertips

It is not just for video games anymore. Augmented reality (AR) apps like TeamViewer Pilot offer a fast, easy solution for troubleshooting everyday problems remotely. Featuring the latest 3D object tracking technology, Pilot puts the power of AR right into your hands to share what you see with your go-to “techspert” through your smartphone. 3D arrows, text annotations, and freehand drawings that stick to real-world objects help solve issues ranging from setting up Wi-Fi routers or smart devices to car breakdowns.

Solve everyday challenges remotely with TeamViewer Pilot and the power of AR

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Setting up Wi-Fi routers

Your best friend, brother, or daughter could do this in five minutes. But here you are, stuck with this new Wi-Fi router and you have no clue how to get it up and running. With TeamViewer Pilot, you can get help by starting an instant session with your go-to tech person. Simply show them the problem through your smartphone camera in a live video call with clear audio, while they add 3D annotations that stick to objects in the video stream like flashing LED indicators, ports, or buttons.

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Fixing flat tires

Hiss…thud, thud, thud… After driving hours to visit your parents, you’re stuck in the middle of nowhere with a flat tire. You’ve never changed a tire before, so you text your trusty mechanic friend, who connects to you through the TeamViewer Pilot smartphone app. He shows you exactly what to do, highlighting objects and specifying parts and tools with 3D arrow markers that stick to the objects, even if the camera moves away.

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Troubleshooting printer failures

You did it! Your 100-page master thesis is finally finished after half a year of sleepless nights of writing. Everything is due today but your printer fails on page 79. And the error message on the display tells you nothing. Stay calm, grab your smartphone with TeamViewer Pilot and remotely connect to your IT friend to solve the problem together, step-by-step. While troubleshooting, he finds the printer manual online and sends it to you through the Pilot app for future reference.

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Fixing heaters

It’s winter, it’s cold, and the pilot light just went out on your heater. Luckily, your dad is handy with these kinds of things, but he lives several hours away. At least he knows how to use TeamViewer Pilot. So, he connects with you through the smartphone app and you show him your heater through your camera in a live video call. He guides you through each step by highlighting where the pilot light is and adds 3D markers on the correct button to push while you light it.

See TeamViewer Pilot in action

Is TeamViewer Pilot completely free for personal use?

The short answer: yes!

At TeamViewer, we believe that AR should be available for everyone. Just like the free version of TeamViewer, the TeamViewer Pilot smartphone app is completely free for personal use for mobile-to-mobile connections. There’s no charge for helping friends and family with everyday problems. So go ahead and try it!

If you’re a freelancer, small business owner, or you work for a large enterprise and want to use TeamViewer Pilot for business, then you’ll need a Pilot license. TeamViewer Pilot is a standalone app with separate licensing that includes supporting Pilot users from your computer with the TeamViewer desktop client — no TeamViewer Business, Premium, or Corporate subscription required.

Questions?
Connect with our TeamViewer Pilot experts.

Call:

  • +1 800 638 0253 (Toll free) en

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