TeamViewer®, a global leader in secure remote connectivity solutions, recently announced that its augmented reality (AR) app TeamViewer Pilot now integrates with ARCore Depth API. The app is also one of the first to leverage the latest LiDAR Scanner in the new Apple iPad Pro.
TeamViewer Pilot enables experts to remotely guide users through complex operations via live camera-sharing, 3D space mapping, 3D Augmented Reality objects and pointers, supplemented by voice and on-screen annotations. Organizations using the app get a much higher first call resolution rate, faster problem resolution, reduced downtime and minimized travel costs.
TeamViewer Pilot technology allows companies to create a ‘shared central intelligence’ framework where subject matter experts, instead of travelling, can remotely share their collective experience and knowledge via real-time augmented reality support calls with on-site technicians and end-users.