Provide Customer-First Service, in a Digital-First World

Empower corporate IT support teams, sales, and customer service organizations to deliver the best experience possible with cross-platform remote connectivity, centralized IT management, and digital-first customer engagement solutions.

TeamViewer Tensor

TeamViewer Tensor is an industry-leading enterprise remote connectivity cloud platform, enabling organizations to deploy a large-scale, multitenant framework to securely access, support, and control any computer, mobile device, or unattended machine quickly and securely from anywhere, anytime — without VPN.

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TeamViewer Engage

TeamViewer Engage™ is a next-gen customer engagement platform with conversational commerce tools for online sales, digital customer service, and video consultations — featuring Chatbots, Live Chat, Co-Browsing, and Video Chat — empowering companies to elevate their customer experience for lifelong brand loyalty.

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TeamViewer Remote Management

TeamViewer Remote Management is an integrated IT management solution that enables you to remotely monitor, manage, patch, and protect your IT infrastructure — all from a centralized dashboard.

Get full visibility into your devices and improve the stability and security of your IT environment with remote monitoring and management. Reduce unplanned downtime with proactive alerts that notify you of problems, so you can prevent issues before they happen. Automatically deploy software and patches, back up files, and optimize website and web shop performance with comprehensive website monitoring.

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Featured Solutions
Enterprise IT Support

Enable enterprises to provide secure remote access and support for computers, mobile devices, and unattended machines from anywhere, anytime — across platforms and operating systems — to reduce support costs, minimize downtime, improve productivity, and reduce frustration for both IT support teams and employees.

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Remote Device and Server Access

Remotely access, operate, and maintain servers and devices anywhere by connecting to them from any desktop or mobile device through TeamViewer Tensor. Plus, remotely access and control commercial-grade devices, IoT endpoints, and industrial machines quickly and securely — without requiring VPN.

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Conversational Commerce

Increase online sales by leveraging enhanced, automated digital customer service with online sales and consultation capabilities. Proactively engage with website visitors and customers through Chatbots, then transition them seamlessly through a hyper-personalized customer experience with Live Chat, Video Consultation, and Co-Browsing.

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Digital Customer Service

Support your website visitors as if you were sitting with them. Automate sales and support processes, empowering your teams with next-gen tools to optimize your digital customer service. Deliver the best customer experience possible with secure Co-Browsing, Chatbots, Live Chat, and Video Chat.

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Online Sales and Consultation

Digitally transform your in-person consultation experience — help your customers through the buying cycle anywhere, anytime with an interactive online sales and video consultation solution, featuring Document Co-Browsing with integrated eSignature capabilities, Co-Browsing, Whiteboarding, and Appointment Scheduling.

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Videoconferencing and Collaboration

TeamViewer Meeting installs on your desktop or mobile phone for quick access to all your TeamViewer contacts, enabling face-to-face HD VoIP videoconferences and audio calling, instant chat messaging with your coworkers or your entire team, scheduled group meetings (up to 300 people), desktop screen sharing, and session recording — all the essential meeting tools to collaborate securely with your teams and customers, from anywhere, anytime.

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Remote Work and Home Office

Empower your employees to work productively from anywhere with instant remote access to corporate devices, networks, systems, and files without requiring VPN — all while staying GDPR and HIPAA compliant with end-to-end encrypted sessions.

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Mobile App Support

Provide seamless and GDPR compliant in-app support for your mobile apps — without exposing other device information or enabling support agents to gain full access to the device itself.

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Business Application Integrations

Increase efficiency and streamline your IT stack by instantly integrating TeamViewer remote access and support capabilities with your existing ITSM, CRM, helpdesk, UEM, MDM solutions, and more. With simple plug-and-play connectors for leading business applications, TeamViewer prebuilt integrations can be deployed quickly and easily, without any coding or development required.

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IT Infrastructure Monitoring and Management

For IT organizations and managed service providers (MSP), TeamViewer Remote Monitoring and Management enables businesses to proactively keep their IT infrastructure healthy, stable, and secure through a centralized IT management platform, seamlessly integrated with TeamViewer.

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