Why ITbrain?

ITbrain is your integrated IT service management (ITSM) platform in TeamViewer. Manage your or your clients’ IT the right way.

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Fully integrated

ITbrain is completely integrated in TeamViewer – roll out comprehensive IT management with just a few clicks.

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Cater to the individual needs of your clients and customers by creating customized ITbrain policies.

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ITbrain grows with your business. Easily expand your capacity as demand increases.

For Managed Service Providers

Grow your business with ITbrain. Expand your service offering and serve customers more efficiently.

  • Amaze your customers with superior service
  • Know of problems before your customers do
  • The right set of tools deployed with just a few clicks

For IT Departments

Increase visibility and improve the performance of your IT. Maintain your devices proactively, and provide security and stability for your IT infrastructure.

  • Reduce your downtime & increase IT performance
  • Proactively schedule maintenance
  • Ensure business continuity through top-notch IT


Monitor devices proactively and get notified as soon as something is going on. Jump right in to fix things before they turn into real problems.

  • Remote Deployment
  • Unlimited Checks
  • Remote Task Manager
ITbrain Monitoring

Asset Management

Get an overview of all your deployed hard- and software in your IT infrastructure.

  • Detailed hardware and software information
  • CSV export of inventory reports
  • Important device information at a glance (e.g., IP address, operating system, etc.)
ITbrain Asset Management


Protect your devices against malicious software such as viruses, ransomware, trojans, spyware, rootkits, and more!

  • VB100 certification of reliability
  • Active ransomware protection
  • USB autoscan & Microsoft Outlook add-in
ITbrain Anti-Malware


Backup important business data to the cloud – of course under highest security standards.

  • Full remote capabilities
  • Backup on Amazon AWS S3 servers
  • Highest security standards
ITbrain Backup

Getting started is easy!

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1. Head over to the ITbrain dashboard within the TeamViewer management console.

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2. Activate the ITbrain services on your devices.

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