Customer Success Story

Philips

Providing remote access to digital signage worldwide

It's cost efficient because you don't have to travel back and forth, it's time-saving because you have immediate access to the display, and it’s high performance because you can change everything.

says Franck Racapé, EMEA Sales Director, Philips Professional Display Solutions

Philips has seen a shift in digital signage from providing just hardware, to a combination of hardware embedded with a powerful software platform. So, in 2015 they made the decision to create one powerful platform for their Android-based TVs and digital signage screens. Following this decision, they wanted to find a partner to help them make life easier for their clients.


Challenges

  • Enable clients to change content and settings on demand
  • Connections need to be possible from anywhere
  • Availability of connections around the clock

Solution

Philips decided to integrate the TeamViewer Host app into every screen, which provides permanent unattended remote access to each device. Their clients can now remote in and completely control the remote device to execute any task they need to—anywhere across the globe.