Customer Success Story

Proline

Securing cash flow throughout Scandinavia.

If the customer’s point of sale system is down, they can’t sell. It is critical for them that the systems work all the time. Therefore TeamViewer is a great software for us to reach the customers in no time.

Peter Holm, CEO Proline Sweden

Proline provides enterprise software solutions and point of sale systems for many different operating systems to customers all over Sweden and Norway. Proline’s business also includes after-sales service and technical support.


Challenges

  • Immediate support for remote customers
  • Always running point of sale systems are highly critical for Proline’s customers
  • Educating remote customers on use of their software solutions

Solution

All systems from Proline are deployed with TeamViewer preinstalled on all their solutions. Whenever a customer has a problem, Proline can connect in real-time to solve the issue to ensure their customers can focus on running business.