Get TeamViewer Engage for Digital Customer Service Today!
Find the right license package that fits your needs. Request a trial or demo and elevate your Digital Customer Service to the next level.
Features
Pro
For organizations that operate at scale and need smart automation to operate efficiently. Multiple markets, languages and teams.
Named User License
Every team member using Engage requires a named license
- Chatbots
- Number of Chatbots
- Live Chat
- Multiple Markets
- Multiple Chat Widgets
- Customize Chat Widgets
- Agent Workload Management
- Skill-based Routing
- Video Chat
- Customize Video Chat interface
- Screen Sharing
- Co-Browsing
- Post-conversation Feedback
Enterprise
For demanding enterprises that need flexible and custom solutions that integrate into their overall application strategy and landscape.
Named User License
Every team member using Engage requires a named license
- Chatbots
- Number of Chatbots
- Live Chat
- Multiple Markets
- Multiple Chat Widgets
- Customize Chat Widgets – Override CSS styles
- Agent Workload Management
- Skill-based Routing
- Video Chat
- Customize Video Chat interface
- Screen Sharing
- Co-Browsing
- Post-conversation Feedback
Chatbots
Number of Chatbots
Unlimited
Unlimited
Live Chat
Multiple Markets
Unlimited
Unlimited
Multiple Chat Widgets
Unlimited
Unlimited
Customize Chat Widgets
Override CSS styles
Agent Workload Management
Skill-based Routing
Video Chat
Customize Video Chat interface
Screen Sharing
Co-Browsing
Post-conversation Feedback
TeamViewer Remote Control
Add-on
Add-on
Facebook Page Inbox
Salesforce
Add-on
Add-on
Mobile SDK
Chatbots: NLP API
Possible
Custom Integrations
Possible
Frequently Asked Questions:
Do you offer monthly subscriptions?
Currently all subscription packages are purchased and renewed on an annual basis.
Can I be invoiced for my original subscription purchase?
Yes. Standard payment terms are 14 days from the date of purchase.
Do you offer non-profit pricing?
TeamViewer is proud to support our non-profit community. Please submit a request to see if your organization qualifies.
How do I upgrade my current subscription?
You may do so either through our online web shop or by contacting our sales team. Upgrades include package switches or simply adding additional concurrent users and/or services.
Do you accept purchase orders?
Yes. Please contact our sales team for assistance with placing your order.
What payment options do you offer?
You may pay for your annual subscription via credit card, check, PayPal, or wire transfer.
Will my subscription automatically renew?
Yes. In order to avoid service interruptions, your annual subscription will automatically renew every 12 months, unless you terminate your contract at least 28 days before the end of the initial term or any renewal term.
How do I cancel my subscription?
For your security, all contract termination must be submitted through a support ticket or in written or text form, at least 28 days before the end of the initial term or any renewal term.
