To download log files from Spatial Workplace (Version 4.15 onwards):

  1. After logging in to Spatial Workplace, go to Settings.
  2. Select Download Logs.
  3. You will have 2 options: download Recent Logs(last 24 hours) or All Logs.
  4. After selecting either of the two options, the log files will be downloaded onto your device.

5. To access these log files, connect your HoloLens 2 to your Windows laptop.

6. The files can be found on the following path through the File Explorer:

HoloLens ->Storage ->Downloads ->TeamViewer Frontline Spatial

7. The log files can also be accessed through Microsoft Device Portal under:

System -> File Explorer -> Downloads -> Frontline Spatial -> Zipped logs folder