Customer Success Story

SYS TEC electronic

TeamViewer supports predictive maintenance for medium-sized businesses.

Nadine Mensdorf, Head of Product Management, SYS TEC electronic AG

With TeamViewer IoT, we can provide and implement remote and monitoring solutions as well as predictive maintenance for our customers, in an uncomplicated and timely manner.

About SYS TEC electronic – premium provider of electronic services

As a premium provider of electronic services, SYS TEC electronic develops and manufactures customised electronic solutions for embedded systems and distributed automation. For its customised concepts, the company, founded in 1990, relies on proven partial solutions with defined and open interfaces to achieve a high level of reliability and flexibility at the same time. In 2017, SYS TEC, with its 110 employees, achieved a turnover of around 12 million euros. For more information: www.systec-electronic.com.

Challenges

  • Preventing malfunctions: Remote maintenance, control and monitoring
  • Retrofitting: Upgrading the data technology of older machines, integrating data acquisition and analysis
  • Making data from the sysWORXX CTR-700 Edge Controller available at any time and from any location

Solution

Through integrating TeamViewer IoT into its Edge Controller, SYS TEC electronic enables its customers to control and access machine data at any time, from anywhere. This means quick and easy implementation of predictive maintenance scenarios, even for older machines. Maintenance costs are reduced, the service life of the machines is extended and, overall, the optimum performance is achieved from the system.

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