ITbrain by TeamViewer

Integrated IT Service Management Platform

The perfect add-on for IT departments and managed services providers!

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Why ITbrain?

ITbrain is your integrated IT service management (ITSM) platform in TeamViewer. Manage your or your clients’ IT the right way.

Fully integrated

ITbrain is completely integrated in TeamViewer – roll out comprehensive IT management with just a few clicks.

Customizable

Cater to the individual needs of your clients and customers by creating customized ITbrain policies.

Scalable

ITbrain grows with your business. Easily expand your capacity as demand increases.

For Managed Service Providers

Grow your business with ITbrain. Expand your service offering and serve customers more efficiently.

  • Amaze your customers with superior service
  • Know of problems before your customers do
  • The right set of tools deployed with just a few clicks

For IT Departments

Increase visibility and improve the performance of your IT. Maintain your devices proactively, and provide security and stability for your IT infrastructure.

  • Reduce your downtime & increase IT performance
  • Proactively schedule maintenance
  • Ensure business continuity through top-notch IT

Monitoring

Monitor devices proactively and get notified as soon as something is going on. Jump right in to fix things before they turn into real problems.

  • Remote Deployment
  • Unlimited Checks
  • Remote Task Manager

ITbrain Monitoring

Anti-Malware

Protect your devices against malicious software such as viruses, ransomware, trojans, spyware, rootkits, and more!

  • VB100 certification of reliability
  • Active ransomware protection
  • USB autoscan & Microsoft Outlook add-in

ITbrain Anti-Malware

Asset Management

Get an overview of all your deployed hard- and software in your IT infrastructure.

  • Detailed hardware and software information
  • CSV export of inventory reports
  • Important device information at a glance (e.g., IP address, operating system, etc.)

ITbrain Asset Management

Backup

Backup important business data to the cloud – of course under highest security standards.

  • Full remote capabilities
  • Backup on Amazon AWS S3 servers
  • Highest security standards

ITbrain Backup

Getting started is easy!

1. Head over to the ITbrain dashboard within the TeamViewer management console.

2. Activate the ITbrain services on your devices.