Remote Support -
Helping People

Provide internal support or support services for customers.
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Internal IT Support

No matter what the industry, computers, computer-controlled equipment, and mobile devices have become integral and essential tools for conducting business. Regardless of the size and complexity of its IT infrastructure, nearly every organization can benefit from flexible internal IT support.

  • Remotely maintain computers and computer-controlled equipment.

  • Support mobile devices, even if your office has a “bring your own device” policy.

  • Help is just a click away, whether employees are across the hall or across the country.

  • Manage your company’s users and devices via the Management Console.

  • Take advantage of integrations to build TeamViewer into your workflow.

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IT Support Services

Professional IT support companies and managed service providers come in a wide variety of shapes and sizes. You might be a one-man operation dedicated to helping other small businesses, or you could represent a company that outsources IT services to other large organizations.

  • Provide cross-platform support for the broadest range of operating systems and devices.

  • Expect maximum compatibility with the latest high-end technology as well as older systems.

  • Use detailed Connection reporting to form the basis for accurate billing information.

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Customer Technical Support

Whether a large financial institution looking to help clients with their online banking needs, a call center with incoming requests from around the globe, or a small startup working on the next killer app, TeamViewer provides the right technology for you to provide spontaneous support.

  • Assist an unlimited number of customers with a single license.

  • Prioritize and assign support requests via the service queue.

  • There is no need to install software in order for customers to request and receive support.

  • Integrate TeamViewer’s remote support technology directly into your mobile app.