Control a remote computer or Android mobile device (with support for mobile devices) as if you were the primary user sitting right in front of it.
Cross-platform PC to PC, mobile to PC, PC to mobile, and even mobile to mobile connections that support Windows, Mac OS, Linux, Chrome OS, iOS, Android, Windows Universal Platform, and BlackBerry.
Built in reporting features log incoming and outgoing connections to know who did what, when, and for how long. This can serve as the basis for precise billing. Also take advantage of session commenting capabilities and customer feedback forms.
Computers & Contacts management
Arrange, group, and share your computers and contacts as needed. Receive instant alerts for important notifications and see when contacts are online in order to send instant messages or connect with just one click.
All service cases are collected in a service queue and identified based on a session code that can then be prioritized and organized in your team. Notifications ensure you never miss a service case.
Connect to mobile devices
Remotely connect to Android (with real-time remote control and unattended access possible) and iOS devices to see installed apps and running processes, push & pull settings, and view important device metrics.