Customer Success Story

MPW Industrial Waters

Monitoring Equipment throughout North America

TeamViewer puts you in front of equipment that can be thousands of miles away in the blink of an eye. It’s simple to use and works flawlessly.

Joshua Nye, Applications Engineer

MPW Industrial Waters

With TeamViewer, MPW Industrial Water Services saves thousands of man hours.


Challenges

  • Need to access, control, and program equipment remotely as well as monitor trends and system performance to prevent equipment downtime
  • Required an easy-to-use program for minimal employee training
  • Needed a strong and secure VPN connection that wouldn’t expose servers to risk

Solution

By adopting TeamViewer, MPW Industrial Water Services was able to remotely access and monitor their water filtration systems at client sites hundreds and thousands of miles away. MPW’s employees in the field were quick to learn the program and begin working with it to save, on average, 45 minutes for each employee training session.