Customer Success Story

SKOV A/S

Remote Access across global operations, from remote monitoring to technician training

TeamViewer has revolutionised the way we communicate with our customers.

Mr. Kim Jensen Møller, product manager for SKOV’s farm management

SKOV A/S

SKOV uses TeamViewer for testing its systems via customers’ computers. The machines are connected to controllers in the farms’ poultry and pig production houses, which control the climate.


Challenges

  • High sensitivity of client environments, requiring close monitoring of systems
  • Geographically dispersed customer base and service partner network
  • Complex products require in-depth technical training of service staff

Solution

The ease and simplicity of TeamViewer has encouraged its widespread application across SKOV’s international operations, for uses ranging from remote product testing, customer support, to desktop-sharing in R&D and remote training.