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TeamViewer has acquired 1E

Creating a smarter digital workplace

Discover how TeamViewer and 1E are creating intelligent digital workplaces to reduce digital friction, boost efficiency, and drive your business forward.

Creating a smarter Digital Workplace

Welcome to the future: Defining intelligent endpoint management and the digital employee experience

We at TeamViewer have always been dedicated to delivering world-class IT and OT remote connectivity solutions that empower our customers to perform at their best. In line with this commitment, we’re pleased to announce the successful acquisition of 1E, a leader in Digital Employee Experience (DEX) solutions.

1E is known for its real-time visibility and auto-remediation capabilities within the digital workplace. By combining 1E’s innovative platform with TeamViewer’s best-in-class remote connectivity and digital workplace solutions, we’re defining intelligent endpoint management across IT.

This represents a bold step forward in our mission to help customers establish smarter digital workplaces.

Read the press release

Why this matters to your organization

Technology challenges such as downtime, device malfunctions, and system inefficiencies can disrupt operations and create digital friction for businesses and their employees. This is especially true for organizations running legacy systems or multi-tenanted infrastructures, since the added complexity can amplify these challenges.

Our shared vision with 1E focuses on intelligent endpoint management—an autonomous technology framework that intelligently builds on our current device management.

What is DEX, and how does it enhance remote support?

Digital Employee Experience (DEX) solutions proactively identify, diagnose, and resolve end-user technology issues, ensuring seamless, efficient, and user-friendly operations. By minimizing disruptions, DEX management tools reduce IT friction and empower employees to stay focused and perform at their best.

When challenges arise, remote support seamlessly complements DEX by delivering expert assistance to resolve issues quickly, restoring productivity and maintaining business continuity. Together, the 1E DEX platform and TeamViewer’s remote connectivity create a holistic solution for a frictionless, high-performance digital workplace.

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Our commitment to innovation—delivering solutions that matter

By combining 1E DEX with TeamViewer’s world-class real-time connectivity and OT solutions, we’re rethinking how IT operations deliver value to your business.

We can help you achieve:

User-centric IT solutions

Real-time, automated, and proactive approaches to optimize user experience.

Proactive and predictive technology

AI-driven solutions that solve IT issues before they impact your business.

Seamless integration and efficiency

Enable frictionless IT operations through automation and integrations with your existing systems.

Future-proofed IT infrastructure

Build scalable, intelligent IT and OT foundations that adapt to your evolving business needs.

Enhanced employee experience

Tailor digital environments to individual needs, empowering employees with seamless and reliable technology.

These capabilities work together to help you build an intelligent digital workplace.

Learn more

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