October 21, 2025

IT experts: Get ready to RISE

Register for on-demand content from the IT event of the year.

October 21, 2025

IT experts: Get ready to RISE

Register for on-demand content from the IT event of the year.

All TeamViewer Rise sessions will be available from 28 October

  • Real-world plans for reducing resolution times, minimizing downtime, and staying compliant in just 3 hours.
  • The latest TeamViewer products and features in action with a roadmap walkthrough and live demos from technical experts.
  • Actionable insights from customers, insiders, and leaders from Forrester, Bloomberg Media, Salling Group, ERNE Group, and more!

If you’re an IT leader, part of a team, or a solo contributor committed to delivering better IT, these sessions are for you.

Live demos

Explore all-new features

Product roadmaps

Get an exclusive first look

Industry leaders

Hear from IT legends

Our speakers

Andrew Hewitt

DEX Category Creator, Industry Analysist, and VP of Strategic Technology

 

Andrew is an expert analyst and the digital employee experience category creator. An industry veteran, he brings 11 years of experience in digital workplace thought leadership, market research, CIO consulting, and competitive intelligence to his role.

George Russell

Senior Driver at Mercedes-AMG PETRONAS F1 Team

 

As senior driver, George Russell sets the standard for performance, collaboration, and ambition across the Mercedes-AMG PETRONAS F1 Team. His leadership comes from a deep passion for racing, sharpened through years of success on track.

Omar Berrada

CEO at Manchester United

 

Omar Berrada is the chief executive officer of Manchester United. He joined the club in July 2024 and oversees all aspects of the club’s operation and strategy. Alongside club roles, Omar has been a representative on multiple football governing bodies, including the European Clubs’ Association and as a member of the FA Women’s Super League Board.

Jason Wilcox

Football Director at Manchester United

 

Jason Wilcox has been at Manchester United since April 2024. He works with all technical areas of the football department to achieve the highest standards of performance at the club. And as a player, he spent a decade in the senior ranks at Blackburn Rovers, Leeds United, Leicester City and Blackpool.

Julie Mohr

Principal Analyst at Forrester

 

Guest speaker, Julie Mohr, advises IT and enterprise service management leaders on transforming their IT operations into customer-centric, result-driven organizations. Her research spans from generative AI and automation to change and incident management and beyond.

Lauren Kiel

Global Head of Community Innovation for Bloomberg Media

 

Lauren Kiel is the Global Head of Community Innovation at Bloomberg Media, where she leads a team dedicated to amplifying executive thought leadership through curated communities and in-person gatherings. Her portfolio includes a number of programs which foster high-impact dialogue and collaboration among global leaders.

Dave Laroche

Manager, Information systems at YMCA-YWCA of Winnipeg

 

Dave Laroche is a seasoned IT leader with over three decades of experience in information systems, infrastructure management, and software development. At YMCA-YWCA of Winnipeg he drives technology initiatives that enhance operational efficiency and service delivery.

Łukasz Mazurkiewicz

IT Infrastructure Architect at Salling Group

 

Łukasz Mazurkiewicz is an IT Infrastructure Architect with a strong background in designing and implementing scalable, secure, and resilient enterprise systems. At Salling Group, he leads workplace technology innovation, supporting over 2,100 stores and 56,000 employees across Europe.

Michael Welter

Copresident at Yammm Software

 

At Yammm, Michael Welter is responsible for shaping strategic direction and driving innovation in IT operations. With a foundation in software development, he has a deep understanding of how technology is built, deployed, and maintained. This expertise strengthens his ability to anticipate, troubleshoot, and prevent issues before they impact clients.

Sascha Witzig

Head of IT Services at ERNE Group

 

As Head of IT Services, Sascha Witzig is responsible for the operation and development of IT services within ERNE Group companies. He plays a central role in digital transformation, ensuring stable and secure IT infrastructures while continuously optimizing IT services.

Jan Bee

CISO at TeamViewer

 

As TeamViewer’s Chief Information Security Officer (CISO), Jan Bee leads the company’s global cybersecurity strategy. With more than 20 years in information security, including 10 at Google, Jan has deep technical expertise and a proven record of safeguarding digital ecosystems.

Jason Keogh

Vice President Solutions at TeamViewer

 

With over 30 years of experience in the software industry, Jason Keogh empowers IT leaders to overcome critical challenges within the digital workplace and cybersecurity domains. He works closely with customers, strategic partners, and internal teams to help translate insights from the field into product innovation across their software portfolio.

Markus Gremmelmaier

Senior Product Manager at TeamViewer

 

Markus Gremmelmaier is a Senior Product Manager for AI at TeamViewer. He is responsible for driving innovation across the entire TeamViewer Intelligence portfolio. He is passionate about enhancing the digital employee experience by leveraging AI to eliminate workplace friction and unlock productivity.

Kurt Knox

Training & Development Specialist at TeamViewer

 

Kurt Knox is a Training & Development Specialist with over 12 years of experience at TeamViewer. With vast experience in Sales, Customer Support, and Retention, he excels as a Sales Coach and has been a core part of the Global Training & Development Team, since 2022.

Agenda

IT, illuminated with Andrew Hewitt

From automation to compliance, expert analyst Andrew Hewitt explores how advanced analytics is reshaping the future of IT.

Opening keynote

Smarter service, real results: Forrester analyst on how AI is transforming IT for businesses of every size

Is better IT just an insight away? Forrester analyst Julie Mohr explains how AI-powered analytics is helping IT teams deliver better employee experiences regardless of their resources. Later, see the impact in action as TeamViewer Intelligence customer Michael Welter from Yammm shares his story.

Power session 1

How IT automation powers YMCA-YWCA of Winnipeg’s mission

When it comes to serving the community, IT issues won’t stand in the way of the YMCA-YWCA of Winnipeg. Join Information Systems Manager Dave Laroche as he shares his experience delivering great IT with limited resources. From rapid response times to resolving issues at scale, Dave keeps the YMCA working seamlessly with DEX Essentials.

Power session 2

From insights to action: Analytics for always-on compliance and security

Stop and start security does not exist. From retail to construction and beyond, IT leaders from ERNE, Salling Group, and TeamViewer share how they balance consistent compliance in agile organizations.

Security session

Leading with insight: Why everyday intelligence powers long-term success

Making every moment count. Manchester United’s Omar Berrada and Jason Wilcox and Mercedes-AMG PETRONAS F1 Team’s George Russell reveal how everyday insights help grow talent, build trust, and foster agility.

Closing keynote

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