^{_{Terms and conditions:}}

^{_{1. The re-engagement program and second chance program do not encourage the termination of existing contracts but are available to customers transitioning from a previously terminated contract for a competing product.}}

^{_{2. Non-binding nature of TeamViewer’s offer: Participation in the re-engagement program or second chance program and any communication regarding potential reimbursement do not constitute a binding commitment by TeamViewer to reimburse any contract or related costs. TeamViewer reserves the right, at its sole discretion, to approve, deny, or modify any reimbursement request.}}

^{_{3. Eligibility: Eligibility is subject to evaluation by TeamViewer on a case‑by‑case basis. No participant is deemed eligible unless and until TeamViewer confirms such eligibility in writing after reviewing all information requested at its discretion..}}

^{_{4. Review Process: Reimbursement will only be considered after TeamViewer has received all required information. TeamViewer will evaluate each submission on a case‑by‑case basis. The decision regarding eligibility, amount, and form of reimbursement rests exclusively with TeamViewer and is final.}}

^{_{5. Limitations and exclusions: TeamViewer is under no obligation to reimburse any costs, even if the participant meets the program’s eligibility criteria. Reimbursements, if granted, may be capped, prorated, or restricted to specific cost categories, as determined by TeamViewer at its own discretion.}}

^{_{6. Modification and termination of the program(s): TeamViewer may modify, suspend, or terminate the program(s) at any time, without prior notice, and without incurring any liability toward participants.}}

^{_{7. No legal claims: Participation in the program does not create any legal claim or entitlement to reimbursement. No oral or written statements made prior to the final approval shall be construed as a binding promise or guarantee.}}