2. Creating a Digital Thread with Augmented Reality
When digital tools like augmented reality (AR) are connected to existing systems and processes, enterprises can anticipate, effectively communicate, and share insights across different stakeholders. The shared knowledge collected from a digital thread can increase business resilience, improve the agility and independence of the frontline workforce, and even add to the competitive edge of the company.
3. Closing the Loop with SAP and TeamViewer
TeamViewer Frontline can now be integrated with the SAP Field Service Management system. The joint solution provides a closed loop of transmitting information for validation and verification from the customer site that processes have been followed and the task has been completed to the customers’ satisfaction. With SAP Field Management connecting with other SAP applications and solutions from other suppliers, the customer can develop a digital thread to obtain a detailed picture of its operations.