How to Achieve up to 50% Reduction in Time to Resolve your IT Support

Enterprise Remote Access and Support for Mobile Workers Across Any Device

Enterprise Remote Access with TeamViewer Tensor improves time to service issues for IT supporting mobile workers.

The benefits are clear to productivity, employee retention, and the bottom line. Support technicians need to be prepared to assist more end users than ever.

In this eBook, you’ll discover how enterprise support technicians are using remote access to troubleshoot and resolve technical issues for mobile workers faster and more efficiently.

  • Remote Control: fix support issues as if you were there in person
  • Show and Tell: share screens to clarify the issues
  • Help More People in Less Time: increase IT productivity and improve employee satisfaction

According to our recent Forrester Consulting determined the total economic impact in a study on TeamViewer Tensor, which showed a 50% + reduction in time to resolve and IT Help Desk tickets.
Forrester TEI Report

RA eBook

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