TENSOR CASE STUDY

How a top food distributor ensures cold chain safety?

With 160+ global facilities, this North American food distributor couldn’t afford refrigeration failures — especially when lives and livelihoods depended on food safety. A prior ammonia incident in their refrigeration line resulted in a $200,000 fine, highlighting a critical gap: no real-time visibility into maintenance tracking and audits.

 

Since adopting TeamViewer Tensor, they have transformed into a smarter, safer cold chain with measurable impact like:

  • Longer product shelf life
  • Improved repair efficiency (MTTR)
  • Stronger adherence to compliance
  • Accelerated ESG progress

 

Whether it’s food safety, energy efficiency, or uptime, this food distributor now leads with a modern cold chain strategy. 

 

 

Download the case study to see how TeamViewer Tensor puts you in control—from anywhere.

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