Request a Free 14-Day Commercial Trial

Take your customer support to the next level with real-time AR-powered remote assistance. Explore our full-featured TeamViewer Assist AR commercial trial for free!

Please provide your info and we will contact you within two business days to get your trial started. Please be aware, that this trial is only intended for prospective customers interested in buying TeamViewer. If you are already an existing customer, contact our sales teams directly:

Call  +1 800-638-0253

See the benefits our customers experience

30% faster

resolution time at HURCO

30% reduction

in field service calls at Toyota Deutschland GmbH

80% less

travel costs at maresystems

Drive Operational Efficiency with AR Remote Assistance

  • Minimize Machine Downtime

    Assist the on-site technicians remotely, reducing the need for costly travel. Plus, remotely guide your customers through preventive maintenance processes to extend the life of machines and reduce downtime.

  • Enhance Training Processes and Knowledge Transfer

    Accelerate onboarding and improve knowledge transfer between senior and junior technicians as the seniors provide remote guidance and on-the-job training for your next generation of workers. Plus, record TeamViewer Assist AR sessions for future reference, documentation, and training purposes.

  • Streamline and Optimize Processes

    Inspections, repair, and maintenance operations are critical for overall equipment effectiveness (OEE) and safety. Improve processes and increase accuracy with comprehensive, dynamic, and contextual expert guidance. Streamline and optimize efficient scheduling of future maintenance or parts delivery and even record all TeamViewer Assist AR sessions for documentation and precise record-keeping.

  • Improve First-Time Fix Rates and Reduce Costs

    Detect faults more accurately and efficiently with remote experts guiding on-site technicians through complex procedures to achieve better first-time fix rates. Eliminate unnecessary downtime due to inaccurate diagnosis or insufficient repairs, while minimizing recurrent site visits along with the associated overhead costs of travel, accommodation, and extra service hours.