TeamViewer DEX
Endpoint Troubleshooting
Case study
How it helps
Endpoint Troubleshooting gives IT operations instant visibility into and control over every endpoint in your estate.
Know what’s happening on your endpoints—right now. Endpoint Troubleshooting gives IT teams a high-resolution view of device configuration and a faster way to remediate your estate's endpoints. Fix without friction, stop security incidents before they spread, and maintain DEX excellence.
Core features
Endpoint Troubleshooting offers natural language queries, remote endpoint actions, and approval workflows for high-impact changes.
Natural language endpoint query
Query faster with a user-friendly front end that understands natural language and makes every investigation more efficient. Respond to audits and security vulnerabilities with instant visibility into affected systems.
Remote endpoint actions
Act on one or many endpoints in real-time. Find the automation you need in TeamViewer DEX's growing library of 900+ pre-built instructions. Create new instructions easily and safely with the sandbox agent so you can reduce cost per ticket by scaling remediation.
Approval workflow
Maximize safety with review and approval workflows to thoroughly check high-impact changes before they execute. Add new approvers to your workflow to reduce the risk of human error and malicious actions.
Customer success
Results that speak for themselves
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TeamViewer ONE features may vary by license and are subject to change.