TeamViewer DEX
Employee Sentiment
Case study
How it helps
Collect and measure end-user feedback
As an IT ops professional, you need to optimize the digital employee experience and improve workers' perceptions of IT. But do you really know how end-users feel and what they need? Soon you will. Build team-wide digital empathy so you can evaluate every IT choice from the end-user point of view on key drivers of digital workplace satisfaction.
Core features of Employee Sentiment
Employee Sentiment synthesizes feedback from customizable, context-aware surveys into DEX sentiment scores.
Context-aware surveys
Trigger multi-lingual surveys in response to defined user contexts and events, such as while an employee uses a specific app or after a service pack rollout. Quickly detect and react to digital friction early with support for TeamViewer DEX platform surveys, including sentiment surveys, info surveys, and notifications.
Highly-configurable
Choose from many survey options to suit your specific needs, including ratings out of ten, smiley/sad faces, and free-form text responses.
Informative DEX scores
Combine qualitative sentiment scores with quantitative metrics from Experience Analytics to create a comprehensive digital employee experience score.
Customer success
Results that speak for themselves
Take the next step
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TeamViewer ONE features may vary by license and are subject to change.