TeamViewer CoPilot Beta: Live, in-session AI assistance and support

Get the right fix, faster with this natural-language, data-driven support chatbot.

Effortless, intelligent AI support that speaks your language

Turn every remote support session into a smarter one—with a digital assistant that reads system data and recommends the right next steps based on real-time and historical data. TeamViewer CoPilot is an intuitive, intelligent assistant that gives your IT support agents timely, relevant, in-session support.

Overcome frustration and workflow fragmentation to resolve issues faster

  • Fast, intuitive assistance: Get precise tech-support pointers with natural-language queries to an in-session chatbot.
  • Data-backed recommendations: TeamViewer CoPilot draws on device data and system context to ensure accuracy and relevance. 
  • Enhanced diagnosis: Reach the root of the issue faster, with less trial and error, using enhanced, real-time AI diagnostics.

Hands-on AI support for lower costs and faster resolutions

With TeamViewer CoPilot, IT support experts are more productive, while IT decision makers reach their goals faster and more cost effectively by cutting meantime to resolution with instant, intelligent, in-session assistance. In a high-volume ticket environment, it’s not about a single action. It’s about scalability, speed, and efficient relief.

Cut through confusion—drag screenshots into TeamViewer CoPilot for instant error diagnosis based on real-time analysis.

End tool hopping—simply chat with your device data to get exactly what you need. So, your team stays fast and focused under pressure.

Let CoPilot handle basic support tasks—It's not about one click; it's about a thousand. Your new assistant opens Task Manager without breaking your flow.

Boost IT efficiency and outcomes with smart, in-session AI

TeamViewer CoPilot Beta is part of TeamViewer Corporate and Tensor licenses and available with the new UI.