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TeamViewer DEX

Solve IT issues before they impact users

Keep your workforce productive and frustration-free with proactive IT problem solving.

Overview of Digital Employee Experience solutions in TeamViewer
TeamViewer named a Leader by Gartner®

TeamViewer is a Leader in the 2026 Gartner Magic Quadrant™ for DEX Management Tools.

Create a frictionless digital employee experience

The TeamViewer DEX platform finds and resolves IT issues before they affect users.

This eliminates digital friction, avoids costly downtime, and keeps IT operations running smoothly across your digital workplace.

Endless IT issues holding your business back?

When technology problems go unresolved, the impact spreads quickly across the organization:

  • Lost productivity as employees spend time troubleshooting or waiting for support
  • Employee frustration caused by recurring IT issues and slow resolution
  • Increased costs driven by downtime and inefficiencies
  • Support bottlenecks as IT teams struggle to keep up with demand
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TeamViewer DEX Essentials is here

Fix issues fast and deliver smoother digital experiences—without disruption.

Take control with DEX

The TeamViewer DEX platform is designed for speed, efficiency, and impact.

Always-on monitoring identifies issues using real-time insights into performance and user sentiment across applications and devices. Automations resolve quick fixes and give IT teams the context they need to act immediately on more complex problems.

This helps your business to:

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Drive employee productivity

Deliver a seamless IT experience that improves efficiency and job satisfaction.

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Lighten IT workload

Give IT teams time to focus on strategic work by automating issue detection and resolution.

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Cut costs

Reduce downtime and IT expenses by addressing challenges before they escalate.

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Strengthen security and compliance

Achieve higher patch success rates, fewer incidents, and lower security risks with better device management.

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Scale IT operations

Easily manage more endpoints as your business grows, without straining IT resources.

Organizations with mature DEX programs see real results

  • 7x fewer disruptions in the digital employee experience
  • 56% more likely to agree that DEX practices provide better remote work experiences
  • 33% higher employee satisfaction, improving overall engagement
  • 62% improved employee retention, reducing costly turnover

Take the next step

Discover how TeamViewer DEX improves productivity and lowers costs.