North West London Clinical Commissioning Group (CCG) comprises of eight CCGs and 350 General Practices (GPs) across the North West of London. Maintaining and securing the core infrastructure across these sites is not easy, especially with a service desk team of around fifteen and tight budgets in the public sector.
The NHS NW London CCG needed a remote connectivity tool that offered instant access to servers and devices while being fully compliant with the strong regulations for hospital IT.
The NHS team faced different challenges including:
With TeamViewer Tensor, the NHS can access and manage servers at the click of a button. Allowing sites and practices across North West London to keep on working without IT disruptions or needing technicians on-site. TeamViewer Tensor ticked all the boxes for the NHS compliance and protocols, making it the number one option for the organization.
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