TeamViewer Frontline
Overview
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TeamViewer Frontline

Our connected worker platform for industrial AR solutions

Create, manage, and make actionable use of industrial AR solutions—all in one place. Facilitate a smart, connected, and data-driven workplace for the modern industrial workforce.

Illustration showing specialist using augmented reality

Drive digital transformation across your frontline operations

Streamline operations, boost productivity, and equip your workforce with a flexible platform for building and managing AR workflows and real-time collaboration.

Built to plug in

Frontline solutions seamlessly integrate into your existing environment.

Start small and expand

Easily scale across multiple sites and multiple use cases.

Excellent delivery

As your experienced partner, TeamViewer allows for deployment without friction.

Next-gen platform architecture for industrial scale, resilience, and speed

With flexibility, resilience, and scalability at its core, our Frontline platform is designed to meet the evolving needs of modern industrial enterprises.

With a modular foundation and cloud-native enhancements, the latest update to Frontline delivers faster innovation, more reliable performance, and easier deployment and maintenance across every stage of your operations.

  • Ensure uninterrupted operations at any scale with elastic, high-availability deployments in your own Virtual Private Cloud (VPC).

  • Protect your business from downtime thanks to built-in disaster recovery and resilient infrastructure design.

  • Accelerate time-to-value and simplify operations through standardized, industry-ready deployments powered by Kubernetes (K8s).

  • Stay at the edge of innovation: Modular backend architecture accelerates development cycles, meaning you get new features and capabilities faster than ever.

  • Gain flexibility and reach your business demands with native support for leading cloud hyperscalers.

  • Accelerate time to value and lower total cost of ownership with shorter project cycles, streamlined deployment, and simplified maintenance.

Frontline Command Center

Manage devices, monitor activity, and deliver expert remote support - all from one browser-accessible platform. Ideal for scaling operations, it provides a unified view across teams, tools, and tasks.

User roles, credentials, and access rights are securely managed, with seamless integration via Active Directory.

Critical data updates are recorded with full audit trails, while system activity from HMDs, servers, and connected devices is logged and archived, giving you full transparency and compliance readiness.

Implementing our industrial AR solutions is easier than you think

Compatible with MDMs

Seamless MDM integration for scalable industrial AR rollouts

  • Reduces setup complexity so operations teams can focus on value delivery, not configuration.
  • Accelerates rollout approval by aligning with IT’s existing tools and policies.
  • Scales effortlessly with self-service deployment and centralized management.

Login page customization

A login that blends into your operations—visually, too

  • Enhances corporate identity across systems that support essential operations.
  • Increases user trust and familiarity by reducing perceived breaks between internal tools and TeamViewer Frontline.

We guide you through your AR journey and adjust the path-to-production to your needs

Project start

Activities

  • On-site meeting to consult on use case and identify high value processes
  • Assess business needs and requirements, and define KPIs
  • Identify and align key stakeholders

Results

  • Defined hardware and software bundle
  • Defined rollout plan, including potential risk analysis and mitigation strategy
  • Customized onboarding plan and defined requirements, such as IT

Set up and deployment

Activities

  • Undertake process mapping
  • Configure workflows and user interface
  • Set-up development, integrations, and infrastructure
  • Complete functional testing and validation
  • Train key users/end users and apply change management best practice

Results

  • Customized solution that matches customer’s processes
  • Initial qualitative and quantitative results
  • Seamless blend of solution into existing infrastructure
  • Established internal champions that drive adoption

Go-live

Activities

  • Activate a full, live deployment on-site to support implemented use cases
  • Complete hardware provisioning and equipment for all operators with the Frontline solution

Results

  • Immediate benefits from production-ready deployment
  • Measured and validated quantitative benefits

Usage and scaling

Activities

  • Provide ongoing support according to SLAs
  • Collect feedback and hold regular check-ins
  • Discuss potential scaling across more sites and use cases

Results

  • Continuous benefits from productive use
  • Increased benefits from scaling to additional sites

Have any questions? Get in touch.

Want to know where AR solutions can create the most value in your company? We are here to help.