HIPAA-compliant remote access software—without compromise

Work securely from anywhere with HIPAA-compliant remote access. Designed for healthcare providers, IT admins, and staff handling sensitive data—featuring encryption, MFA, and easy deployment.

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Why HIPAA compliance matters in remote access

Healthcare data is highly sensitive—and remote access tools that aren’t designed for HIPAA compliance can introduce serious risks. These are the core requirements and challenges to consider:

Meet technical safeguards

HIPAA requires encryption, access control, authentication, and audit controls for any system handling electronic protected health information (ePHI). Remote access solutions must support these safeguards by design.

Avoid common compliance gaps

Many tools lack AES-256 encryption or role-based permissions, making them vulnerable to unauthorized access and data breaches. Missing audit logs can lead to blind spots in oversight and reporting.

Minimize risk and liability

Non-compliant remote access sessions don’t just threaten patient data security. They put your organization at risk of regulatory fines, reputational damage, and operational disruption—with direct consequences for patient trust and care quality.

TeamViewer: Secure remote access for HIPAA compliance

Built for security and compliance, TeamViewer helps healthcare IT teams protect patient data and stay audit-ready—without adding complexity to daily operations that require remote access.

End-to-end encryption

Protect every remote session with AES 256-bit encryption and TLS protocols, ensuring sensitive healthcare data remains secure during transmission.

Multi-factor authentication (MFA)

Strengthen user authentication with time-based one-time passwords (TOTP), device verification, and mandatory MFA for critical access points.

Comprehensive audit logging

Maintain full visibility into remote activity with automated session logs that meet HIPAA's audit trail requirements.

Role-based access management

Assign access levels by user, role, or device—ensuring staff only see what they need to do their job.

Secure device authorization and control

Only allow trusted, pre-approved devices to connect. Block unauthorized endpoints and maintain centralized control over all remote sessions.

Security is at our core

Compliance with ISO/IEC 27001, HIPAA/HITECH, and SOC 2 and 3 reflects our commitment to data protection, operational integrity, and regulatory alignment. So you can work with confidence.

Spotlight

Customer success

  1. MediTouch
  2. Fustech
  3. Konica Minolta
  4. Uniting

Rehabilitation technology manufacturer increasingly employs remote access across many clinical scenarios

Fustech adopts TeamViewer’s remote connectivity solution to provide healthcare services for hospitals

Konica Minolta uses TeamViewer to provide remote support for medical imaging diagnostic equipment

Uniting revolutionizes clinical care with instant remote AR assistance
Explore more success stories

Frequently asked questions (FAQ)

TeamViewer offers features that support HIPAA compliance, such as end-to-end encryption, multi-factor authentication, access control, and audit logging. While TeamViewer cannot enter into a Business Associate Agreement (BAA) on its own, it can be used in healthcare organizations and other HIPAA-compliant environments when properly configured as part of a secure IT infrastructure.

For a detailed overview of TeamViewer’s security controls, visit our Trust Center.

For HIPAA-regulated use, contact TeamViewer to discuss a possible BAA.

To comply with HIPAA, remote access software must keep electronic protected health information (ePHI) safe through strong encryption, user authentication, access restrictions, and the ability to generate detailed audit logs. It’s also essential that the tool integrates securely with broader IT and compliance processes.

Yes, provided the tool meets HIPAA's technical safeguard requirements. These include secure data transmission, access control, session logging, and proper user authentication. It’s also critical that the solution is implemented in line with your organization’s broader compliance policies—especially when enabling a HIPAA-compliant workspace at home, where personal devices and networks must meet strict security standards.

Important features include AES-256 encryption, multi-factor authentication, role-based access control, audit logging, and secure device authorization. These help ensure that only authorized individuals access patient data and that all activity is traceable and secure.

Ready to enable HIPAA-compliant remote work?

Whether you’re supporting remote clinicians, managing hospital systems, or securing patient workflows—TeamViewer helps you stay compliant and in control.