Shift left: Digital workplace maturity playbook landscape

Next-Gen user experience for Federal environments

Using digital employee experience (DEX) to drive a proactive and compliant endpoint strategy

 

Watch this on-demand webinar to see how federal IT leaders are using DEX tools to deliver proactive IT, cost-efficient automation, and friction-free user environments, all while meeting stringent compliance demands.

The webinar at a glance

Title: Next-Gen user experience for federal environments: Using DEX to drive a proactive and compliant endpoint strategy
Duration: 50 minutes
Availability: On-demand

In regulated federal environments, where air-gapped systems, offline workflows, and compliance mandates are the norm, traditional digital workplace tools frequently fall short.

This session, tailored to federal IT leaders, explores how DEX tools can transform operations with proactive IT, cost-efficient automation, and friction-free user environments, all while meeting stringent compliance demands.

The session includes a live demo showing how IT can use AI to deliver automated fixes in isolated and high-security settings, boosting user productivity and government mission execution without exposing vulnerabilities.

DEX isn't just for modern workplaces. It's a strategic asset for secure, compliant, and mission-critical federal operations.

In this session, you'll learn:

  • Proactive IT automation: How real-time insights with TeamViewer empower IT to detect and remediate issues, even when systems are offline, without manual intervention.
  • Compliance-ready capabilities: How DEX drives cost reductions and operational agility across air-gapped environments and closed networks, while staying fully compliant.
  • Legal and regulatory context: How recent legislation is shaping expectations for secure, interoperable, and efficient IT systems.

About the speakers

Andrew Hewitt

VP, Strategic Technology at TeamViewer

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VP Strategic Technology at TeamViewer and former Forrester Analyst. An industry veteran, Andrew brings 11 years of experience in digital workplace thought leadership, market research, CIO consulting, and competitive intelligence to his role.

Ryan Johnson

Senior Account Executive DEX FedGov at TeamViewer

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Ryan Johnson is a senior federal technology sales leader with 15+ years of experience driving growth and strategic partnerships across the U.S. Government, DoD, and Aerospace & Defense sectors. He currently leads U.S. Federal strategy at TeamViewer, focused on Digital Employee Experience, endpoint management, automation, and AI-driven IT solutions.

Walter Benjamin

Senior Solutions Engineer at TeamViewer

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Walter Benjamin is Senior Solutions Consultant at TeamViewer. An industry veteran, he brings nearly two decades of experience in consultative sales, business development, and digital transformation to his role, spanning cloud computing, cybersecurity, and digital workplace platforms.

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