TeamViewer AI. Your support team’s trusted assistant.
Automate and accelerate IT support with AI that summarizes sessions, recommends fixes, and shares insights to scale your team’s expertise.
Too many tickets, not enough time?
With workloads rising, TeamViewer AI helps IT professionals save hours by automating tasks, speeding up fixes, and optimizing performance.
What customers say
Try TeamViewer AI for free
TeamViewer admins can activate AI features in Admin Settings for immediate access and free monthly credits.
How TeamViewer AI transforms IT support
Accelerate every support case with AI guidance
When a ticket comes in, IT supporters don’t have to search for answers, they just ask Tia.
Once prompted, Tia taps live device data and performance logs to diagnose the root cause and suggests next steps in any language.
Tia is your support team’s trusted assistant for faster resolutions and fewer escalations.
Automate documentation and ensure compliance
At the end of a session, Session Insights saves you up to five minutes by automatically generating a detailed summary.
Every action is captured with precision, ensuring audit-ready documentation and seamless handovers.
This means supporters close tickets faster, documentation stays compliant, and new agents learn quickly with access to best-practice examples.
Scale expertise and drive constant improvement
After a ticket is resolved, the learning begins. Session Analytics turns every session summary into actionable team intelligence.
Visual dashboards reveal patterns, trends, and training gaps, helping leaders spot recurring issues and optimize workflows before they become problems.
With Session Analytics, your IT team grows smarter with every fix, driving down MTTR and consistently improving user satisfaction.
MSP improves IT efficiency by 25% with TeamViewer AI
Michael Welter, Yammm Co-President, shares how the team uses TeamViewer AI to automate documentation and scale knowledge sharing.
Achieve measurable ROI
From start to finish, TeamViewer AI accelerates what slows teams down.
It delivers real-time assistance, automated documentation, and instant insights, reducing hours of manual effort into just minutes.
The return is measurable. Optimized workflows improve productivity, reduce costs, and free up supporters to handle more cases without adding headcount.
Responsible by design. Secure by default.
TeamViewer AI is developed using Azure OpenAI and Google Gemini models, ensuring every interaction meets privacy, compliance, and governance standards.
Our data infrastructure is powered by Microsoft Azure’s enterprise-grade security, trusted globally by regulated industries.
Data is processed securely within defined environments and is not used for public model training without permission. Data is handled in line with GDPR standards.
Ready to try TeamViewer AI?
Admins can easily enable AI features in Admin Settings. Start using free monthly credits right away.