TeamViewer DEX
Overview
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Solve IT issues before they impact users

Keep your workforce productive and frustration-free with proactive IT problem solving.

Overview of Digital Employee Experience solutions in TeamViewer
Digital Employee Experience

Stop IT disruptions impacting your IT teams

Keep your workforce productive across 5,000+ endpoints with proactive IT monitoring and automated remediation.

How DEX helps IT professionals

  • Drive employee productivity

    Deliver a seamless IT experience that improves efficiency and job satisfaction.

  • Lighten IT workload

    Give IT teams time to focus on strategic work by automating issue detection and resolution.

  • Cut costs

    Reduce downtime and IT expenses by addressing challenges before they escalate.

TeamViewer DEX in ONE platform

TeamViewer ONE unites DEX capabilities and TeamViewer’s legendary remote connectivity solutions to create the world’s first proactive IT platform.

ROI with the TeamViewer DEX platform

Less than 6 months payback period

The DEX platform pays for itself in under six months.

287% return on investment (ROI)

Delivered through productivity gains, cost savings, and IT efficiencies.

$232 million +

The amount of ROI generated for DEX customers last year.

Take the next step

Discover how TeamViewer DEX improves productivity and lowers costs.

Create a frictionless digital employee experience

The TeamViewer Digital Employee Experience (DEX) platform finds and resolves IT issues before they affect users.

This eliminates digital friction, avoids costly downtime, and keeps IT operations running smoothly.

Endless IT issues holding your business back?

When tech problems happen, the consequences can ripple across an organization, leading to:

  • Lost productivity: Employees lose valuable time troubleshooting or waiting for fixes.
  • Employee frustration: Persistent IT problems erode morale and engagement.
  • Increased costs: Downtime and inefficiencies raise operational expenses.
  • Support bottlenecks: Overwhelmed IT teams struggle to keep up, delaying resolutions.

Take control with DEX

The TeamViewer DEX platform is designed for speed, efficiency, and impact.

Always-on monitoring pinpoints issues using real-time insights into performance and user sentiment across apps and devices.

Automations resolve quick fixes and give IT teams the information they need to respond immediately to more complex problems.

This helps your business:

  • Drive employee productivity

    Deliver a seamless IT experience that improves efficiency and job satisfaction.

  • Lighten IT workload

    Give IT teams time to focus on strategic work by automating issue detection and resolution.

  • Cut costs

    Reduce downtime and IT expenses by addressing challenges before they escalate.

  • Strengthen security and compliance

    Achieve higher patch success rates, fewer incidents, and lower security risks with better device management.

  • Scale IT operations

    Easily manage more endpoints as your business grows, without straining IT resources.

ROI with the TeamViewer DEX platform

Less than 6 months payback period

The DEX platform pays for itself in under six months.

287% return on investment (ROI)

Delivered through productivity gains, cost savings, and IT efficiencies.

$232 million +

The amount of ROI generated for DEX customers last year.

Organizations with mature DEX programs see impressive results

  • 7x fewer disruptions in the digital employee experience
  • 56% more likely to agree that DEX practices provide better remote work experiences
  • 33% higher employee satisfaction, improving overall engagement
  • 62% improved employee retention, reducing costly turnover

Take the next step

Discover how TeamViewer DEX improves productivity and lowers costs.