TeamViewer vs. BeyondTrust

Why choose TeamViewer over BeyondTrust

Purpose-built for enterprise IT at global scale, TeamViewer delivers industry leading secure remote access, proactive support, and robust privileged access capabilities.

One platform for secure remote access, automation, and DEX

TeamViewer Tensor delivers industry leading secure remote access while unifying device-centric management, AI insights, and DEX capabilities in one scalable enterprise platform.

With proactive monitoring, AI-powered automation, and real-time remediation, IT teams can prevent issues before users are impacted—while native integrations with ITSM tools, Microsoft Intune, and Windows LAPS simplify deployment and governance.

Whether you support 500 or 500,000 endpoints, TeamViewer helps IT move from reactive support to frictionless operations at scale.

Where TeamViewer wins

TeamViewer brings together everything enterprises need to support a modern digital workplace—securely, proactively, and at scale. Built for IT teams managing global environments without adding complexity.

  • Purpose-built without the need for third-party tools

    TeamViewer is purpose-built for secure, enterprise-grade remote access. Ad-hoc or unattended access through a single license simplifies deployment and scaling.

    BeyondTrust relies on separate modules and licenses, increasing complexity.

  • Native Microsoft Intune integration

    TeamViewer integrates directly with Microsoft Intune, enabling device enrollment, policy enforcement, and remote support within existing UEM workflows.

    BeyondTrust does not offer a native Microsoft Intune integration.

  • AI-powered support and automated documentation

    TeamViewer’s built-in AI improves support efficiency. Session Insights automatically generates session summaries, while TeamViewer Intelligent Agent (Tia) assists technicians in real time to resolve issues faster.

    BeyondTrust does not offer comparable AI-driven support or documentation.

  • Digital employee experience (DEX) and proactive IT

    With DEX, TeamViewer enables proactive monitoring, automated remediation, and endpoint experience insights to prevent issues before users are impacted.

    BeyondTrust focuses on secure access and does not offer DEX or proactive automation.

  • Enterprise-grade security and governance

    TeamViewer supports complex enterprise environments with built-in security and governance controls that scale across global IT operations. Native Microsoft LAPS integration simplifies password management and policy enforcement.

    BeyondTrust offers strong PAM, but TeamViewer provides greater flexibility across enterprise-wide access policies and governance.

Feature comparison

TeamViewer vs. BeyondTrust

(Data as of April 2026)

TeamViewer Tensor
BeyondTrust
Basic remote access functionality (incl. remote control, file transfer, session recording)
Advanced security features (incl. SSO, 2FA, conditional access, auditability)
Privileged access capabilities
Native digital employee experience (DEX) monitoring and automation
Native mobile-to-mobile remote support
Remote support integration for OEM embedded devices via SDK
AI-powered in-session guidance and troubleshooting
AI-powered automated documentation and reporting
Native Microsoft Intune integration for both attended and unattended access
Broad integrations with third party tools (incl. SAP, Google Meet, Slack, Freshworks, M365 Copilot, and Zendesk)
Advanced AR capabilities with AI summaries, live captions, and translations

What makes TeamViewer special

Ignite performance

Gain live telemetry across devices and applications. Detect anomalies early, identify root cause, and use trends to improve stability, uptime, and performance.

Harden compliance

Automate policy enforcement across devices with zero-touch updates, patching, and configuration management.

Minimize risk

Identify missing patches, weak configurations, and outdated software early. Reduce attack surfaces and generate audit-ready reports with confidence.

Improve experience

Combine endpoint telemetry with experience insights to resolve slow logons and failing devices before users are affected.

Real-world scale, real-world reliability

600,000+

customers worldwide

2.5 billion

devices connected

Up to 45 million

devices online at the same time

Ready to transform how you support digital work?

Discover what’s possible when secure remote access, AI-powered support, automation, and DEX come together in one platform.

Why choose TeamViewer

  • Trusted global leader in remote support

    Remote access and support are TeamViewer’s core focus. With decades of experience and a globally distributed infrastructure, TeamViewer delivers reliable performance across regions and industries

  • Enterprise-grade security

    TeamViewer applies layered security and governance controls that support zero-trust strategies and complex enterprise requirements.

  • One enterprise platform for modern IT

    TeamViewer unifies remote support, device management, AI insights, automation, and DEX monitoring in a single platform that scales with your organization.

TeamViewer certifications

Award-winning software for both individuals and companies

Ready to see the difference?

Compare TeamViewer and BeyondTrust side by side and discover why enterprises choose TeamViewer for secure, scalable remote access and support.

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