Why choose TeamViewer over GoTo (LogMeIn)

TeamViewer’s portfolio is as simple as it gets: Select your license based on the number of users you support, then choose your add-ons. With TeamViewer, you only pay for the features you need and always get market-leading technology. GoTo doesn’t give you this flexibility, so you may find yourself paying for a feature set that doesn’t suit your team’s needs. 

TeamViewer grows with your business. All TeamViewer solutions share the same environment. This makes it easy to scale up your license as your team grows. GoTo’s solutions are separate from each other. That means switching from a basic license to a more advanced one can be as time-consuming as onboarding an entirely new piece of software.  

Your security is TeamViewer’s number one priority. With advanced security features such as conditional access and Bring Your Own Certificate (BYOC), TeamViewer ensures that only authorized individuals can use TeamViewer or access your infrastructure. GoTo doesn’t offer conditional access or BYOC functionality.

You can rely on TeamViewer, no matter what. With a global network of over 1,400 routers, TeamViewer ensures high-quality connections, even in low-bandwidth environments. TeamViewer’s remote access technology supports multi-monitor setups in full 4K resolution, allowing you to work with remote devices just as easily as if they were in front of you.

TeamViewer supports your entire technology fleet. Covering a combined total of 127 different manufacturers, TeamViewer solutions are compatible with a wide range of operating systems, Internet of Things (IoT) devices, and operational technology (OT). GoTo products aren’t compatible with Linux and offer limited options for IoT and OT use cases.

TeamViewer fits right into your existing tech stack—thanks to its integrations with leading software vendors like Google, Salesforce, and SAP. Unlike GoTo, TeamViewer is a 2024 Microsoft Partner of the Year, offering deep integrations for Teams and Copilot and the only remote support integration for Intune on the market to date.

The built-in AI Agent provides constant support through continuous diagnostics and step-by-step guidance that help employees stay productive. Combined with DEX Essentials, organizations gain proactive visibility into device and application health, enabling potential issues to be spotted and resolved before they impact the workforce. Together, these capabilities create an ongoing reliability layer that maintains a consistent, high-quality digital experience across the entire enterprise.