Once your access gateway is successfully set up, you can begin by adding access endpoint devices behind it. An access endpoint is a device that resides within a segmented network and is accessed securely through an access gateway. Each access endpoint behaves like a standard managed device, with its own manager assignments and support for Conditional Access.
This article applies to all TeamViewer Tensor license holders who purchased the Agentless Access add-on.
Create an access endpoint
To add an access endpoint to an existing access gateway, please follow the instructions below:
1. Sign in to your TeamViewer account within the TeamViewer client.
2. Go to the Admin settings, and within the Device Management section, click Agentless Access.
3. Click the access gateway for which the access endpoint should be added, then click Add access endpoint.
4. Fill in the required details:
- Device name: This name will appear in your device list as a managed device. Choose something clear and descriptive.
- Connection method: Select either Tunneling or VNC, depending on your network setup.
- VNC
- Tunneling
- Host: Accepts any hostname or IPv4 address.
- Host Port: The port where the VNC server is running (commonly 5900).
- VNC Password: The password configured on the VNC server for remote access.
- Host: Only a valid IPv4 address is supported.
- Host Port: The port on the target device to be tunneled (range: 1–65535).
- Source Port: The default port used on the supporter’s machine to initiate the tunnel. This is typically auto-assigned but can be customized if needed.
5. Select the appropriate rollout configuration for your environment.
6. Click Add Device to finalize the setup.
You have successfully created an access endpoint within your company. The new device will now appear under the selected access gateway in TeamViewer and can be managed like any other device in your infrastructure.