Sep 16, 2021

TeamViewer wins award for outstanding customer centricity

GOPPINGEN, September 16, 2021 – The MDAX-listed company TeamViewer, a leading global provider of remote connectivity and workplace digitalization solutions, was honored for outstanding customer centricity at the ECCA European Customer Centricity Awards 2021. TeamViewer impressed in the categories Best User Experience and Employee Experience and thus achieved the best rating of all participating companies in these categories. Other finalists included, for example, Nespresso, Samsung, Deutsche Telekom, O2, HSBC or Prodware.   

“We are very proud to have won the ECCA European Customer Centricity Award in two categories. This award goes to every single colleague at TeamViewer. Everyone works hard every day to provide the best possible service and solutions to our customers. This is not limited to departments with direct customer contact, but is practiced throughout the entire organization,” says TeamViewer CEO Oliver Steil.  

„That we won Best User Experience and Employee Experience shows on the one hand that we are a strong partner for our customers and on the other hand that our employees feel comfortable with us. To our customers, we offer solutions that are easy to use, safe and reliable. To our employees, we offer an environment and corporate culture that enables them to perform at their best every day. I would like to thank all my colleagues for their incredible dedication”, says Karl Markgraf, Chief Operations Officer at TeamViewer.  

In this video, TeamViewer employees from various departments explain what customer centricity means to them: 

About TeamViewer

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has more than 600,000 subscribers and enables companies of all sizes and from all industries to digitalise their business-critical processes through seamless connectivity. Against the backdrop of global megatrends like device proliferation, automation and new work, TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs around 1,500 people globally. In 2020, TeamViewer achieved billings of EUR 460 million. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at

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