The existing TeamViewer infrastructure simplified the process of setting up the Tensor gateway. Scheduling and implementing the cutover was simple and efficient, and the switch was virtually seamless for users, with no interruption to service. With rules including mandatory multifactor authentication, the entire system is far more secure and robust. Aesop currently has 40 users with full access at any time, and an additional 40 to 80 users with limited access, typically once per day.
Gabriel Egan said, “The diligence required in managing licences and costs, and tracking who is using the system, is a benefit rather than a drawback, enhancing our overall control and security. The primary purpose of the transition was about compliance and risk mitigation. However, there are many features that we will be able to implement in the business going forward, which we are currently investigating.”