Jan 13, 2022

TeamViewer and NSF Partner to Digitalize the Food Industry with Cutting Edge Augmented Reality Solution EyeSucceed

GOPPINGEN / GERMANY, 13 January 2022: TeamViewer, a global leading provider of remote connectivity and workplace digitalization solutions, today announced a new commercial agreement with NSF International Food Safety, LLC, a global public health and safety organization. The companies have partnered to pursue a joint goal: the accelerated growth of wearable software EyeSucceed, a powerful Augmented Reality (AR) application based on TeamViewer’s enterprise AR platform Frontline, with the ability to digitalize processes and address critical challenges in the food industry. The commercial agreement leverages TeamViewer’s technological capabilities and NSF’s industry expertise and global customer base.

NSF has already successfully integrated EyeSucceed into the daily operations of customers in the food and beverage industry to empower workers with AR-based workflows. For example, a global fast food restaurant chain has equipped its employees in more than 100 restaurants with the solution to ensure a global quality standard in training and onboarding of new employees. Furthermore, the software is enhanced with artificial intelligence (AI) features for improving food safety – for example, to automatically detect if hygiene gloves are worn and changed during the food production process.

John Rowley, Vice President of the Global Food Division at NSF International, said: “TeamViewer’s AR specialists have been dedicated and collaborative partners of ours since 2015, when EyeSucceed was first created. Together with TeamViewer, we will help food businesses around the world to reduce risk, improve compliance and strengthen their brands. This collaboration will define the standard for AR applications in the global food supply chain.”

Jan Junker, Executive Vice President Solution Delivery at TeamViewer: “The use of voice- and eye-controlled AR applications giving step-by-step instructions to workers on smart glasses is game-changing for the food industry. Companies can digitalize their workplaces while keeping their workers’ hands 100 percent free to perform their tasks faster and better and to stick to all hygiene regulations at the same time. Customers who optimize their processes with our Frontline solution confirm double-digit increases in efficiency and close-to-zero error rates. We are looking forward to teaming up with NSF International to bring these benefits to more customers in the food industry and beyond.”

EyeSucceed launched in 2015 as an internal innovation project within NSF, based on the technology of German AR pioneer Ubimax, acquired by TeamViewer in 2020. The new agreement strengthens EyeSucceed’s go-to-market approach, with TeamViewer responsible for the technological development and global deployment of the solution and NSF supporting marketing and sales within its client base and core markets.

About TeamViewer

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has more than 625,000 subscribers and enables companies of all sizes and from all industries to digitize their business-critical processes through seamless connectivity. Against the backdrop of global megatrends like device proliferation, automation and new work, TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs around 1,500 people globally. In 2021, TeamViewer achieved billings of EUR 548 million. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

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