TeamViewer PilotNamed user license (Expert) Available for renewal only  | 
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| AR annotations: arrows, free-hand drawings, text to markers | 
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| File sharing | 
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| OCR (Optical Character Recognition) | 
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| Screenshot | 
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| Session recording | 
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| Session Invite (SMS, E-mail) | 
                   5 SMS/month  | 
                
| One click session request
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| Real time information sharing & screen sharing
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| Unlimited sessions | 
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| Number of devices to connect from
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                   3  | 
                
| Connection(s) per user | 
                   1  | 
                
| 256 bit AES End-to-End Encryption | 
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| Two-factor authentication | 
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| Expert: Windows, macOS, iOS, and Android | 
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| Person needing help: iOS, Android | 
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| Person needing help: Smart glasses | 
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| Service Case
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| Connection Reporting, Call History | 
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| Connection Protocol | 
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| Connection Billing | 
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| Device management | 
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| Single-Sign-On (SSO) | 
                   Available through TeamViewer Tensor  | 
                
| User Management
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| Enhanced Mass Deployment (on top of MSI package) | 
                   Available through TeamViewer Tensor  | 
                
| Group sharing | 
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| Web API (general application programming interface) | 
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| Pre-built software integrations like MS Teams, ServiceNow, Salesforce | 
                   Available as Addon  | 
                
| Ability to include customer terms & conditions | 
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| Conditional Access Router 
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                   Available through TeamViewer Tensor  |