TeamViewer PilotNamed user license (Expert) Available for renewal only |
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AR annotations: arrows, free-hand drawings, text to markers |
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File sharing |
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OCR (Optical Character Recognition) |
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Screenshot |
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Session recording |
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Session Invite (SMS, E-mail) |
5 SMS/month |
One click session request
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Real time information sharing & screen sharing
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Unlimited sessions |
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Number of devices to connect from
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3 |
Connection(s) per user |
1 |
256 bit AES End-to-End Encryption |
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Two-factor authentication |
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Expert: Windows, macOS, iOS, and Android |
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Person needing help: iOS, Android |
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Person needing help: Smart glasses |
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Service Case
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Connection Reporting, Call History |
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Connection Protocol |
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Connection Billing |
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Device management |
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Single-Sign-On (SSO) |
Available through TeamViewer Tensor |
User Management
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Enhanced Mass Deployment (on top of MSI package) |
Available through TeamViewer Tensor |
Group sharing |
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Web API (general application programming interface) |
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Pre-built software integrations like MS Teams, ServiceNow, Salesforce |
Available as Addon |
Ability to include customer terms & conditions |
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Conditional Access Router
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Available through TeamViewer Tensor |